J065-- New Abbott Ensite Base Plus Two

pates awarding a firm-fixed price service order from this solicitation. This is a solicitation for Abbott EnSite services. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2026-01 Effective March 13, 2026. The associated North American Industrial Classification System (NAICS) code for this procurement is 811210, and the PSC is J065. All interested companies shall provide the following: The Department of Veterans Affairs, Veterans Healthcare Administration, Regional Procurement Office West, Network Contracting Office 20, on behalf of the Portland VA Healthcare System, requires on-site, full-service maintenance and repair services for Abbot systems in accordance with the Statement of Work below. The required period of performance shall be one year plus two 1-year option years. Price/Cost Schedule: � Line Item � � Quantity Total 0001 BASE YEAR Abbott EnSite Contract Includes service plans for the EnSite X System, Ampere Generator, Cool Point Irrigation Pump, and TactiSys Quartz System YR 1 1001 OPTION YEAR ONE (1) Abbott EnSite Contract Includes service plans for the EnSite X System, Ampere Generator, Cool Point Irrigation Pump, and TactiSys Quartz System YR 1 2001 OPTION YEAR TWO (2) Abbott EnSite Contract Includes service plans for the EnSite X System, Ampere Generator, Cool Point Irrigation Pump, and TactiSys Quartz System YR 1 STATEMENT OF WORK Background: Abbott Ensite X Cardiac Mapping system is utilized in Cath/EP Labs. Each of the components covered in this contract have a specific and vital function in the operation and optimization of the Ensite Cardiac Mapping System to provide efficient and effective patient care. Scope of Work: The contractor shall provide all resources necessary to provide service coverage for the cardiac mapping and any ancillary equipment needed to accomplish emergency (unscheduled) and preventative maintenance inspections and/or repairs for equipment. The contractor ensures the proper functioning and safety of the equipment at the completion of inspection/repairs. The contractor is expected to have the system functioning at an uptime of 97% and higher for the coverage of the equipment. Performance Period: The period of performance of the contract is for 12 months from the date of the award. Work at the government site shall not take place on Federal holidays or weekends unless preapproved in writing by the Contracting Officer. Type of Contract: Firm Fixed Price single-year full-service maintenance and repair Place of Performance: VA Portland Healthcare System Portland, Oregon; Vancouver, Washington Cardiology/DHSM Performance Tasks: General Requirements: Contractor shall provide all parts, labor, transportation, and supervision to perform emergency (unscheduled) and preventative maintenance inspections and repairs of the equipment and software. All software upgrades and/or expanded software services for mapping system shall be scheduled within 30 days of release A Field Service Report (FSR) shall be generated, and a copy given to the VA Portland s Point of Contact (POC) or designee after completion of any maintenance events. It is preferred that this FSR be provided electronically if possible. The contractor s representative shall coordinate all on-site work with the medical center POC prior to performing service at the VA Portland Hospital. Coverage includes Ampere RF Ablation Generator, Cool Point irrigation pump, and Tactisys Quartz system Contractor shall make available any hardware revisions to mapping system and generator at no additional cost to the government. These revisions shall be scheduled to arrive and be installed within 30 days of release Specific Mandatory Tasks and Associated Deliverables: Preventative Maintenance (PM): Preventative maintenance (PM) shall be performed by factory-trained and authorized service representatives or service technicians. All PM services shall be performed during normal business hours (8:00am to 5:00pm) if possible. Any PM scheduled after hours shall be approved by POC. If non-standard hours are necessary for PM, the Government will provide access during non-standard hours to the clinical area. Contractor shall include non-standard hours for PM at no additional cost to the Government. PM inspections frequency will depend upon system configuration and will be determined following an initial inspection. During the PM visit, the Contractor shall perform preventative maintenance to correct any equipment malfunctions and assure that the equipment meets manufacturer s factory specifications. Any calibration procedures or adjustments necessary to assure accurate and reliable equipment operation shall be performed at this time. Preventative maintenance shall be performed in accordance with the original equipment manufacturer s published procedural guidelines. The Contractor shall contact the POC no later than ten (10) workdays prior to a scheduled service visit to confirm availability of the equipment. The Contractor shall provide telephone support services with unlimited telephone support. Priority scheduling of on-site service requirements with minimized delay of patient services will be required. Emergency Service Calls: Contractor shall provide on-site emergency field service support for the covered equipment for issues that cannot be resolved by telephone or through remote support. Emergency field service support includes non-standard business hours coverage. To qualify as an emergency service event, Customer must declare the equipment down, cease treatment and make the equipment available to contractor service personnel immediately. For each emergency service visit initiated at the request of the POC or designee, the Contractor shall furnish all labor, material, repair parts, equipment (not to include operating supplies) and travel necessary to correct any equipment malfunctions and return equipment to operational condition. The Contractor shall guarantee that, at the conclusion of any emergency maintenance performed, the equipment will meet manufacturer s factory specifications. Unlimited emergency service calls are provided during the annual contract period. After each service call, the Contractor shall submit a list containing each part installed to the POC or designee. The Contractor shall provide the POC or the designee with any service representative names, address, and phone number, so that the VA Medical Center may obtain emergency maintenance service after normal VA working hours. The Contractor is responsible for notifying POC or the designee within twenty-four (24) hours of any changes in the emergency response information. Emergency service coverage shall be provided 24 hours per day, 7 days per week. Any service not covered under this contract must have prior approval of the Contracting Officer or designee before any work is performed. A one-day response time is required. Response time is defined as time vendor is first notified until time vendor arrives on station. Telephone response is 15 minutes. All parts shall ship overnight for all down systems at no additional cost to the Government. Loaner systems, components and modules shall be provided at no additional cost to the government if service cannot be restored in one day Other included service: Contractor will perform all mandatory safety an