Q517--PHARMACY BENEFITS SERVICES | WICHITA |

ny possesses the necessary functional area expertise and experience to compete for this acquisition. Responses to this notice shall include the following: (a) company name (b) address (c) point of contact (d) phone and email (e) UEI number (f) Cage Code (g) Type of small business, e.g., Services Disabled Veteran Owned Small Business, Veteran-Owned Small Business, 8(a), HUBZone, Women Owned Small Business, Small Disadvantaged Business, Small Business, or Large Business; and (h) Capability statement that addresses the organization s qualifications and ability to perform as a contractor for the work described below. This Sources Sought is for Robert J. Dole VA Medical Center, 5500 E. Kellogg Avenue, Wichita, KS who have a requirement for contractor provided third party pharmacy benefit services to support a First Fill Prescription Voucher Program serving eligible Veterans. This program provides first or urgent fill prescriptions when VA pharmacies are unable or impractical to dispense medications, such as after hours emergency room visits, time sensitive medications from Community Based Outpatient Clinics (CBOCs), Home Based Primary Care (HBPC), or telehealth appointments. The NAICS Code is 527292 (Pharmacy Benefit Management and Other Third-Party Administration of Insurance and Pension Funds) with a Small Business size standard of $45.5 million. SDVOSB/VOSB vendors must be registered in the SBA VetCert database. Offerors capable of providing this service shall notify the Contract Specialist no later than (NLT) October 12, 2026, 1:00 pm CST via email at maria.owen2@va.gov All information is to be submitted via email to: maria.owen2@va.gov. Phone calls will not be accepted. Performance Work Statement First Fill Prescription Voucher Program Pharmacy Benefit Services 1. Introduction The Veterans Health Administration (VHA) has a requirement for contractor provided third party pharmacy benefit services to support a First Fill Prescription Voucher Program serving eligible Veterans. This program provides first or urgent fill prescriptions when VA pharmacies are unable or impractical to dispense medications, such as after hours emergency room visits, time sensitive medications from Community Based Outpatient Clinics (CBOCs), Home Based Primary Care (HBPC), or telehealth appointments. The purpose of this Performance Work Statement (PWS) is to define the scope, objectives, tasks, deliverables, performance standards, and reporting requirements for the contractor s provision of pharmacy benefit services under this program. 2. Scope of Work The contractor shall provide all personnel, pharmacy network locations, systems, tools, and non personal services necessary to perform first and urgent fill outpatient pharmacy services for eligible VA beneficiaries assigned to the Robert J. Dole VA Medical Center (RJDVAMC) located at 5500 E. Kellogg Dr, Wichita, KS, associated CBOCs, and HBPC programs, as well as additional facilities added during the term of this contract. The scope of work includes, at a minimum: Dispensing new prescriptions written by authorized VA providers, with no refills. Maintaining a geographically accessible pharmacy network with extended and after hours operating times. Adhering to VA provided emergency medication formulary lists and applicable federal and state laws, regulations, and VA policies. Providing required reporting, data, and documentation to support billing, quality assurance, performance measurement, and compliance. 3. Technical Requirements A. Pharmacy Services and Operations The contractor shall: Dispense prescriptions only for eligible VA beneficiaries presenting a VA issued ID card, at designated network pharmacies. Dispense only new prescriptions written by authorized VA providers (RJDVA, CBOC, HBPC), with no refills permitted under this program. Maintain operating hours that include 24 hour locations and extended evening/weekend access, at a minimum Monday through Sunday coverage, including federal holidays. Limit the maximum day supply to 10 days for most medications, and up to 14 days for antibiotics/antibacterial agents unless otherwise authorized under emergency conditions. Dispense generic medications to the extent permitted by law, using AB rated generics that meet all federal and state requirements, and selecting the least expensive product in stock that meets clinical requirements. Prescriptions must be provided in written form by authorized providers, and dispensing pharmacies must be able to accept and process written prescriptions. B. Formulary Management The contractor shall: Adhere strictly to the VA Emergency Medication Formulary List, dispensing only legend drugs on the approved list unless prior authorization is obtained from the VA Chief of Pharmacy or designee. Provide real time messaging and hard edits within the pharmacy systems to prevent dispensing of non formulary or prior authorization medications without VA approval. Maintain and implement a mechanism to receive formulary updates from VA and to update pharmacy systems accordingly in a timely manner. C. Records, Confidentiality, and Compliance The contractor and contract pharmacies shall: Maintain electronic records of all VA prescriptions filled, including patient signatures for each prescription received. Protect the confidentiality of all VA beneficiary information and comply with the Privacy Act of 1974, HIPAA, and all applicable federal and state privacy and security requirements. Ensure no patient information is stored on mobile devices and that access to VA information systems is restricted to personnel with appropriate background investigations and training, in accordance with VA directives. All protected health information and sensitive personal information shall be handled in accordance with VA directives, 45 CFR Part 164, and applicable VA handbooks and policies. D. Quality of Service and Counseling The contractor shall: Provide high quality service for patients and providers, with an account management team that communicates directly with the VA Contracting Officer s Representative (COR)/Facility POC to address and promptly resolve issues. Offer pharmacist counseling to ensure optimal outcomes from drug therapy, including medication name and use, dose and route, precautions, common side effects and actions, self monitoring techniques, missed dose instructions, and proper storage. 4. Delivery & Location Information Services shall be provided to VA beneficiaries associated with: Robert J. Dole VA Medical Center and designated Community Based Outpatient Clinics (CBOCs) and HBPC programs within the primary service area and additional areas added during the contract term. The contractor shall provide and maintain a list of participating pharmacies that are: Geographically accessible to RJDVA and each CBOC. Handicapped accessible. Equipped with accessible weekday, weekend, and evening hours, including drive through windows where available. The list shall include, at a minimum: facility name and address, pharmacy name and address, phone/fax, pharmacists names and license numbers with expiration dates, accessibility status, distance from VA facilities, availability of drive up windows, hours and days of operation, and normal waiting times. 5. Security Requirements Contractor and subcontractor personnel requiring access to VA information and information systems mus