6515--VISN 21 Patient Elopement and Wandering Prevention (VA-26-00049526)

vioral Health settings. Over time, individual facilities have implemented and expanded PEW systems independently, resulting in a mixture of three differing platforms (see table 1), varying generations of hardware, and inconsistent architectural approaches. This diversity increases the complexity of system support, elevates sustainment costs, complicates clinical standardization, and limits VISN-wide operational interoperability. To ensure continuity of patient safety operations while improving future scalability, VISN 21 requires a coordinated effort to maintain its current systems and to develop a unified, enterprise-capable PEW solution that will support all VISN 21 healthcare systems under a common standard. II. Purpose: The purpose of this initiative is to ensure both the sustained operation of existing PEW systems and the advancement of VISN 21 toward a standardized, modernized PEW platform capable of meeting the collective needs of all its facilities. This effort aims to preserve uninterrupted patient safety protections, improve the consistency and reliability of elopement prevention workflows, strengthen compliance with VA cybersecurity and technical requirements, and establish a uniform, scalable solution for future deployment. The contractor will support these goals by providing technical, engineering, integration, testing, and change management expertise needed to maintain current systems while designing and implementing a forward looking enterprise architecture. Offerors shall develop and propose a solution that directly supports the objectives and outcomes defined in this Statement of Objectives (SOO). The Government seeks solutions that demonstrate thoughtful, innovative, and tailored approaches to sustaining existing PEW systems while guiding VISN 21 toward a fully standardized enterprise platform. Offerors are strongly discouraged from simply restating or re-packaging the language of this SOO or any previously released draft materials; instead, proposed solution documents should reflect the offeror s unique technical solution, implementation methodology, and performance approach. The solution submitted by the successful offeror will be incorporated into the resultant Performance Work Statement (PWS) and order and is expected to clearly articulate the tasks, deliverables, performance measures, and management strategies the offeror recommends achieving the Government s stated outcomes. As part of the proposal evaluation process, offerors shall provide a live demonstration of their proposed Patient Elopement and Wandering (PEW) solution to the Department of Veterans Affairs. This demonstration must showcase core system capabilities, including real time location accuracy, alarm generation and routing, user interface functionality, patient tagging workflows, integration capabilities, and administrative tools. Offerors should be prepared to demonstrate how their solution will sustain existing VISN 21 systems, support a transition to a unified enterprise platform, and meet VA cybersecurity, interoperability, and performance requirements. The demonstration must reflect the actual system being proposed prototype-only or conceptual demonstrations will not be accepted and shall allow VA evaluators to validate technical claims, assess usability, and compare solution suitability across competing vendors. The Government encourages offerors to fully exercise their flexibility to propose a solution that demonstrates creativity, efficiency, and effectiveness. III. Scope: The scope of this project includes all VISN 21 healthcare systems identified in Table 1 and encompasses the full range of activities required to sustain existing PEW systems while designing and deploying a unified enterprise platform. This includes activities such as workflow discovery, system architecture development, site assessments, hardware and software provisioning, calibration and tuning of components, integration with nurse call, access control, and fire alarm systems, and comprehensive acceptance testing and validation. IV. Type of Contract and Period and Place of Performance: The Government is considering a firm-fixed-priced single award indefinite-delivery indefinite quantity (IDIQ) contract. The period of performance for this requirement will align with a five-year ordering period under which individual Task Orders may extend up to twelve months beyond the end of the ordering period. Each Task Order will define specific start and end dates and will identify the periods during which contractor activities will occur at VISN 21 facilities. Work shall not occur on federal holidays or weekends unless explicitly authorized by the Contracting Officer. The place of performance shall be identified in individual Task Orders within our VA Health Care System (HCS(s)). The list of current Health Care Systems support this by this contract, and their addresses, are given in Table 1. ID Name Address PEW System in Use 570 Central California Health Care System (CCHCS) 2615 E. Clinton Ave. Fresno, CA 93703-2286 None 612 Northern California Health Care System (NNHCS) 10535 Hospital Way Mather, CA 95655 Securitas WanderGuard 640 Palo Alto Health Care System (PAHCS) 3801 Miranda Ave. Palo Alto, CA 94304 CenTrak Wander Management 654 Sierra Nevada Health Care System (SNHCS) 975 Kirman Avenue Reno, NV 89502 Accutech ResidentGuard 662 San Francisco Health Care System (SFHCS) 4150 Clement St. San Francisco, CA 94121 Securitas WanderGuard 593 North Las Vegas Health Care System (NLVHCS) 6900 N. Pecos Road Las Vegas, NV 89086 CenTrak Wander Management 459 Pacific Islands Health Care System (PIHCS) 459 Patterson Road Honolulu, HI 96819 Securitas WanderGuard Table 1: Health Care Systems covered under the scope of this contract V. Performance Objectives: These objectives collectively define the dual mandate of sustaining VISN 21 s existing PEW systems while guiding the transition to a unified, modernized enterprise platform. Together, they ensure that current safety-critical capabilities remain fully operational while establishing a forward looking architecture that enhances consistency, interoperability, and performance across all facilities. Objective 1: Support the continuous sustainment and optimization of all existing PEW systems deployed across VISN 21. This objective encompasses full lifecycle maintenance of current hardware, software, firmware, integrations, and alerting components to ensure uninterrupted elopement prevention operations. It includes performing corrective and preventive maintenance, monitoring system health and device status, managing software patches and firmware updates, resolving connectivity or performance issues, sustaining integrations with nurse call, access control, and fire alarm systems, and ensuring that existing clinical workflows continue to function reliably. Activities under this objective are intended to preserve the safety of vulnerable patient populations while VISN 21 transitions toward a standardized enterprise PEW platform. Objective 2: Develop a unified PEW enterprise architecture that addresses VISN wide operational, clinical, and technical requirements. This objective includes conducting comprehensive workflow discovery, facility assessments, and technical analyses to understand current-state conditions across multiple sites. The resulting architecture must incorporat