J065--New Zimmer Biomet Rosa Robot Svc Contract Base Plus Four

tion document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2025-06 This solicitation is for full and open competition The associated North American Industrial Classification System (NAICS) code for this procurement is 811210-Electronic and Precision Equipment Repair and Maintenance, with a small business size standard of $34.0 Million. The FSC/PSC is J065-Maintenance, Repair, and Rebuilding of Equipment Medical, Dental, and Veterinary Equipment and Supplies. Network Contracting Office (NCO) 20, at 1601 East 4th Plain Boulevard, Vancouver, WA 98661, is seeking annual maintenance, repair, and software support services for a Zimmer Biomet ROSA Brain Surgical Robot. All interested companies shall provide quotations for the following: Supplies/Services Line Item Description Quantity Unit of Measure Unit Price Total Price 0001 Annual Service Plan: 4 Annual Preventative Maintenance Visits; Break/Fix Hardware & Software Repair and Troubleshooting; Regular Software and Maintenance Updates to Application(s); Unlimited Hospital Staff & Super User Training; Unlimited On-Site Surgeon Training; 12 Surgical Procedures Covered by ROSA Service Experts Base period POP: Award date 02/28/2027 1 YR 1001 Annual Service Plan: 4 Annual Preventative Maintenance Visits; Break/Fix Hardware & Software Repair and Troubleshooting; Regular Software and Maintenance Updates to Application(s); Unlimited Hospital Staff & Super User Training; Unlimited On-Site Surgeon Training; 12 Surgical Procedures Covered by ROSA Service Experts Option Year One (1) POP: 03/01/2027 02/29/2028 1 YR 2001 Annual Service Plan: 4 Annual Preventative Maintenance Visits; Break/Fix Hardware & Software Repair and Troubleshooting; Regular Software and Maintenance Updates to Application(s); Unlimited Hospital Staff & Super User Training; Unlimited On-Site Surgeon Training; 12 Surgical Procedures Covered by ROSA Service Experts Option Year Two (2) POP: 03/01/2028 02/28/2029 1 YR 3001 Annual Service Plan: 4 Annual Preventative Maintenance Visits; Break/Fix Hardware & Software Repair and Troubleshooting; Regular Software and Maintenance Updates to Application(s); Unlimited Hospital Staff & Super User Training; Unlimited On-Site Surgeon Training; 12 Surgical Procedures Covered by ROSA Service Experts Option Year Three (3) POP: 03/01/2029 02/28/2030 1 YR 4001 Annual Service Plan: 4 Annual Preventative Maintenance Visits; Break/Fix Hardware & Software Repair and Troubleshooting; Regular Software and Maintenance Updates to Application(s); Unlimited Hospital Staff & Super User Training; Unlimited On-Site Surgeon Training; 12 Surgical Procedures Covered by ROSA Service Experts Option Year Four (4) POP: 03/01/2030 02/28/2031 1 YR Statement of Work The Portland VA Medical Center (PVAMC) requires a full-service maintenance contract to ensure that the Zimmer Biomet Rosa Brain Surgical Robot is kept in proper operating condition and meets manufacturer specifications so that it is ready for use on patients. This contract includes preventive and corrective maintenance, software maintenance and software updates after they have been vetted and released by the manufacturer, unlimited on-site training and onsite support for 12 clinical procedures that are covered by Zimmer-trained and Zimmer-authorized Zimmer Biomet Rosa clinical applications experts. Scope All work is to be performed on the Zimmer Biomet Rosa Brain Surgical Robot located at the Portland VA Medical Center. The unit s unique serial number is B520083. Specific Tasks General Requirements: The contractor must provide all parts, service, and travel costs to repair the Zimmer Biomet Rosa Brain Surgical Robot when repair is needed. All parts used for repair and maintenance must be certified new from Zimmer Biomet, and all contract service engineers must be fully trained by Zimmer Biomet and have current training certifications. Additional requirements include: Unlimited telephone technical support (855-767-2268) must be available M-F from 5:00am to 4:00pm PST (8AM to 7PM EST). When a call for service is placed, virtual technical support will respond within twenty-four (24) hours. Onsite response, once determined it is needed, must be within 3 business days of the request notification under normal conditions. Corrective maintenance and repairs, including parts, labor and travel/travel-related costs will be covered during normal coverage hours of Monday through Friday 8AM to 5PM. Four (4) preventive maintenance procedures per year (one visit per quarter) will be performed. Each visit includes: Planned maintenance Calibration of the equipment Functional checks All PM parts, required replacement parts, labor, and travel/travel-related costs, excluding consumables. Installation of regular software and maintenance updates to the software modules will be installed on the equipment at no extra cost by Zimmer-trained and Zimmer-authorized Zimmer Biomet Rosa field service engineers. A hardcopy or emailed service report will be provided after each repair or maintenance procedure. Unlimited hospital staff and super user training must be provided by Zimmer-trained and Zimmer-authorized Zimmer Biomet Rosa clinical applications specialists. Unlimited on-site surgeon training must be provided as requested by Zimmer-trained and Zimmer-authorized Zimmer Biomet Rosa clinical applications specialists. Clinical Applications support for twelve (12) surgical procedures must covered by Zimmer-trained and Zimmer-authorized Zimmer Biomet Rosa clinical applications experts at no extra cost. On-site response time for clinical support must be within three (3) business days of receiving notification of request. Data services such as providing insights to healthcare operations and to assistance in treatment, data aggregation, and de-identification services as well as providing insights about Customer s patients to and from other customers. Performance Monitoring The tasks are well defined and can, therefore, be easily monitored by the Government point of contact (POC), who shall represent the government for this process. The contractor performance will be monitored and the work certified by the POC. The POC will assure contractor quality by routine inspections, product sampling, and monitoring of work while work is being performed. Security Requirements The vendor s field service technicians will be escorted by a VA employee (PIV badged) while on the facility campus. Other Pertinent Information or Special Considerations The contractor shall provide service engineers that have specialized training and experience with Zimmer Biomet ROSA Brain and Spine Surgical Robot. The contractor s service engineers must have original equipment manufacturer (OEM) trained on the ROSA Brain and Spine Surgical Robot and have a valid training certificate that is kept up to date. The contractor s service engineer must have fast access to parts, elevated troubleshooting assistance, and regional support. Parts shall be shipped via overnight delivery and/or next flight out (NFO) as required if the situation is emergent. Vendors for maintenance and repair must check in and out with a Biomedical Equipment Support Specialist or designee located in building 100, room B1D106. Inspection and Acceptance Cri