R699--After-hours (emergency) Answering Services VAPIHCS Base plus Four one-year options
Veterans Affairs · 261-NETWORK CONTRACT OFFICE 21 (36C261)
Capture briefs (a one-page, shareable copy of this page) are part of Pro. The CSV here holds the notice, its timeline and past awards.
Where this opportunity stands
Every notice posted under solicitation 36C26125Q0032 in this department, oldest first.
Next steps for this stage
Standard steps for the notice type; not advice about this buyer.
- Answer the notice: this is when the requirement can still be shaped.
- Contact the contracting officer named on the notice.
- Check who won similar work; they are the likely bidders.
What the notice says
PRESOLICITATION NOTICE: The Department of Veterans Affairs intends to solicit proposals for After-hours (emergency) Answering Services from qualified quoters. The Veterans Health Administration (VHA) VA Pacific Islands Health Care System requires the contractor to provide all personnel, equipment, tools, supervision, and other items and services necessary to perform Answering services for the VA Pacific Islands Health Care System, 459 Patterson Road, Honolulu, HI 96819. The Period of Performance will be for a Base year and four (4) one-year options. The anticipated start date will be on or nea… (show all)
r December 01, 2024. The Solicitation will be issued on a restricted basis and will be a 100% Total small business set-aside. To be eligible for award the business shall be relevant under the NAICS code and must be registered. Potential offerors are advised that failure to register in the System for Award Management (SAM) database SAM.gov | Entity Registrations will render your firm ineligible for award. The VA anticipates issuing a solicitation for this requirement on or about October 01, 2024. Quotes will be accepted commencing with the issuance date of the solicitation. Interested contractors will be responsible for downloading copies of the solicitation (and any subsequent amendments) from the www.sam.gov website, as no hard copies will be made available. The solicitation will provide instructions to contractors about the quote submission process. Prospective contractors are encouraged to register their interest in the solicitation on the www.sam.gov website so that they are notified of the issuance of the solicitation and any amendments. In accordance with FAR 52.204-7, System for Award Management (SAM) prospective contractors must be registered in SAM to be eligible for award. SAM registration is required under the applicable NAICS Code. PSC: R699 Support- Administrative: Other NAICS: 561421 Telephone Answering Services Size Standard: $19 Million The Request for Quotes (RFQ) solicitation will be posted on Contracting Opportunities. This Pre-Solicitation Notice is NOT a request for submittals of any kind. The VA plans to issue the RFQ.
Who won similar work
3 award notices on SAM.gov in the last 24 months. Match: Same office, same NAICS 561421.
| Winner | Awards | Value | Last |
|---|---|---|---|
| INNOVATION AT WORK INC | 2 | $7.8M | Oct 16, 2026 |
| CAREER MANAGEMENT ASSOCIATES OF IOWA, LLC | 1 | $1.3M | Oct 2, 2026 |
Value counts single-winner awards. "Shared" awards are multiple-award contracts that list every winner with the same total ceiling; that ceiling is not one company's win, so it is not added in.
- Oct 16, 2026INNOVATION AT WORK INC$3.3MR426--VACCHCS Switchboard Operators
- Oct 2, 2026CAREER MANAGEMENT ASSOCIATES OF IOWA, LLC$1.3MTelephone Operator/Switchboard Services - San Francisco VA Health Care System
- Oct 2, 2026INNOVATION AT WORK INC$4.6MTelephone Operator/Switchboard Services - VA Palo Alto Health Care System
Competitive landscape
For the 2 most frequent past winners above. Lobbying is matched by the company's exact name or exact ticker; agencies are as named on the filings.
- 0 of these past winners lobbied Veterans Affairs, Dept of (VA) since 2024 (0 filings)
- 0 of their lobbyists list a past Veterans Affairs, Dept of (VA) job
- No corporate PAC money from them to the overseeing committees since 2024
- 0 foreign-agent (FARA) registrations
Policy around it
Bills the past winners named while lobbying this agency's issues, rules from the department, and executive orders that name the agency, last 12 months.
- 0 bills named on the past winners' lobbying filings
- 25 rules from the department in the last 12 months
- 0 executive orders naming the agency in the last 12 months
Market
For past winners matched exactly to a listed company. Insider trades are open-market buys and sells (Form 4) in the last 90 days, shown as facts; our own study found insiders do not reliably buy ahead of awards.
- 0 of the past winners are listed companies
- 0 insider buys and 0 insider sells at them in the last 90 days
Sources: SAM.gov notices and award notices; Senate LDA lobbying filings; FEC filings; FARA; Federal Register; congress.gov; SEC Form 4. Every row above links to its record.
Companies are matched to tickers by exact name only. A company we could not match shows no market rows; that is a miss, not a finding.