V212--New Wheelchair Solicitation FY26 (VA-26-00001159)

weekends and holidays. Background: The (Baltimore VAMC) main campus is located at 10 N. Greene Street, Baltimore MD. 21201, serving over 57,000 veterans, primarily from the Maryland/Washington area and its Community-Based Outpatient Clinics. The hospital has 530 inpatient beds and sees approximately 9,500 inpatient admissions and 800,000 outpatient visits a year. Veterans served within this facility live within the following counties and zip codes. City Zip Code City Zip Code City Zip Code Washington, DC 20011 Fowbelsburg, MD 21155 Baltimore, MD 21228 Washington, DC 20032 Upperco, MD 21155 Catonsville 21228 Washington, DC 20422 Upper Falls, MD 21156 Carroll, MD 21229 Charlotte Hall, MD 20622 White Marsh, MD 21162 Morrell Park, MD 21230 Fort Meade, MD 20755 Baltimore, MD 21201 Baltimore, MD 21231 Greenbelt, MD 20770 Baltimore, MD 21202 Baltimore, MD 21234 Silver Spring, MD 20910 Baltimore, MD 21204 Loch Raven Village, MD 21234 Aberdeen, MD 21001 Eudowood, MD 21204 Parkville, MD 21234 Baldwin, MD 21013 Ruxton, MD 21204 Parkville, MD 21234 Boring, MD 21020 Towson, MD 21204 Baltimore, MD 21236 Brooklandville, MD 21022 Baltimore, MD 21205 Nottingham, MD 21236 Butler, MD 21023 Raspeburg, MD 21206 Baltimore, MD 21237 Chase, MD 21027 Baltimore, MD 21207 Rosedale, MD 21237 Cockeysville Hunt Valley, MD 21030 Gwynn Oak, MD 21207 Northwood, MD 21239 Cockeysville Hunt Valley, MD 21031 Woodlawn, MD 21207 Baltimore, MD 21244 Fork, MD 21051 Baltimore, MD 21208 Windsor Mill, MD 21244 Fort Howard, MD 21052 Pikesville, MD 21208 Baltimore, MD 21251 Freeland, MD 21053 Mt Washington, MD 21209 Baltimore, MD 21282 Garrison, MD 21055 Roland Park, MD 21210 Pikesville, MD 21282 Glen Arm, MD 21057 Baltimore, MD 21211 Baltimore, MD 21284 Glen Burnie, MD 21061 Govans, MD 21212 Loch Raven, MD 21284 Glyndon, MD 21071 Clifton, MD 21213 Towson, MD 21284 Hydes, Md 21082 Baltimore, MD 21214 Baltimore, MD 21285 Bradshaw/Kingsville, MD 21087 Arlington, MD 21215 Towson, MD 21285 Long Green, MD 21092 Baltimore, MD 21216 Baltimore, MD 21286 Timonium/Lutherville, MD 21093 Druid Park, MD 21217 Loch Raven Village, MD 21286 Timonium/Lutherville, MD 21094 Baltimore, Md 21218 Towson, MD 21286 Maryland Line, MD 21105 Baltimore, MD 21218 Baltimore, MD 21287 Hereford/Monkton, MD 21111 Baltimore, MD 21219 Annapolis, MD 21401 Owings Mills, MD 21117 Sparrows Point, MD 21219 Cumberland, MD 21502 Bentley Springs, MD 21120 Baltimore, MD 21220 Cambridge, MD 21613 Parkton, MD 21120 Middle River, MD 21220 Hagerstown, MD 21742 Perry Hall, MD 21128 Baltimore, MD 21221 Pocomoke, MD 21851 Jacksonville, MD 21131 Essex, MD 21221 Perry Point, MD 21902 Phoenix, MD 21131 Baltimore, MD 21222 Elkton, MD 21921 McDonogh Run, MD 21133 Dundalk, MD 21222 Alexandria, VA 22310 Randallstown, MD 21133 Franklin, Md 21223 Winchester, VA 22602 Reisterstown, MD 21136 Highlandtown, MD 21224 Harrisonburg, VA 22801 Riderwood, MD 21139 Brooklyn, MD 21225 Martinsburg, WV 25401 Glencoe, MD 21152 Curtis Bay, MD 21226 Martinsburg, WV 25405 Sparks, MD 21152 Arbutus, MD 21227 Huntington, WV 25704 Stevenson, MD 21153 Baltimore, MD 21227 Beckley, WV 25801 Halethorpe, MD 21227 Lansdowne, MD 21227 Clarksburg, WV 26301 Franklin, WV 26807 Acronyms: AOD Administrative Officers of the Day CO Contracting Officer COR Contracting Officer s Representative DOL Department of Labor IAW In Accordance With PWS Performance Work Statement QASP Quality Assurance Surveillance Plan QCP Quality Control Plan TB Tuberculosis TJC The Joint Commission VTS Veteran Transportation Service Scope/Requirements: Types of Non-Emergent Wheelchair Transportation Service: The contractor shall provide Non-Emergent Wheelchair Transportation Service as-needed basis IAW all federal, state, and local regulations. Occasionally a veteran will need to be transported with VA staff and equipment; the contractor shall return VA Staff and equipment to the original place of pick-up. Transport of Miscellaneous Items with the Patient: The Contractor may also be required to transport patient luggage (one no more than 20 pounds), medical records, medication, and comfort items from pickup points to destination at no additional cost to the Government. Luggage to be transported will be restricted to suitcase and valise types. When patients are transported to the (Baltimore VAMC), destination is deemed to be the ER, Admissions, the clinic, or service within the hospital, or directly to the ward as instructed by VA Staff. All patient records transported with the patient are confidential in accordance with HIPAA. Contractor Personnel: Contractor personnel shall be courteous and always conduct themselves in a businesslike manner while providing services under this contract. Non-Emergent Wheelchair Transport Drivers & Other Personnel Non-emergent wheelchair van transport drivers shall at all times meet the qualifications specified in this contract as well as all applicable federal, state, and local government laws, regulations, and standards. If the contractor wishes to add or replace personnel throughout the life of the contract, it shall provide evidence of required training, certifications, licensing (i.e., Driver & Transportation-for Hire), and any other qualifications to the Contracting Officer s Representative (COR) for review. All wheelchair transport drivers shall have a valid driver s license IAW state requirements for their place of operation and the services they perform. If the contractor wishes to add or replace drivers throughout the life of the contract, it shall provide a valid driver s license to the COR. Investigative Requirements for Contract Personnel: Contract personnel will be subject to the same investigative requirements as those for regular VA appointees and employees. The level of investigation commensurate with the level of access to perform the performance work statement is: Special Agreement Checks (SAC). Fingerprinting for contract personnel will be conducted at (Baltimore VAMC). Thereafter the contracted employees will be subject annually to the same requirement, with a 90-day window to complete such requirement as provided by (Baltimore VAMC). The Workforce Management and Consulting, Human Resource Operation Office, Personnel Security Contracting Team (WMC HROO PerSec Contracting Team) is responsible for adjudicating all background investigations for contract employees. Tuberculosis Exposure Control Policy The contractor shall provide the VA with a policy on tuberculosis (TB) exposure and control, to include TB decontamination, within 5 business days upon award of contract by the Government. The contractor shall have its personnel tested for TB IAW state guidelines and provide written confirmation to the COR that all personnel (current employees and any new hires) performing services under this contract are current in their TB test at the start of each Ordering Period. Contractor Equipment, Vehicles, and Inspection: Wheelchair vans shall meet all applicable federal, state, and local regulations and specifications, including but not limited to licensing, registration, and safety standards. Wheelchair vans shall be safe and comfortable transportation of Veterans. It's essential that ample headroom must be available for Veterans transported in standard wheelchairs. Any type or style offering complete Veteran safety within the vehicle will be acceptable. Those considered lacking in th